“We have engaged Desmond a number of times because of the positive feedback that we receive from our staff after each session. He is knowledgeable, responsive and sets a good pace; he selects relevant exercises and provides valuable one-on-one coaching. Our staff transfer their learning to their day to day work and recommend the course to anyone wishing to improve their business writing.”
Melissa Watanabe CHRL
Manager, Corporate Services
College of Early Childhood Educators
"A number of our staff needed training, both basic and advanced in the art of “business writing”. Des worked with our staff on a multi-session series of seminars that included a comprehensive overview of everything a person needs to produce consistent written business communication.
One of the primary tools Desmond used, in addition to a handbook, was the incorporation of individual feedback for each participant.
Simply put this method is the best."
Deputy Registrar, OCSWSSW